Member Article

Reward boosts client services team with double promotion

Reward, the company behind Cardless Reward Technology and RBS’s debit card linked offer programme Cashback Plus, has recognised the work of its client services department with the promotions of Andrew Rosbottom and Kimberley Smyth.

In his new role as Director of Retail Client Development, Andrew will lead Reward’s push to add new retailers to the Cashback Plus programme as well as developing business with the company’s existing retail clients. His remit will include communicating the value of one of the platform along with Reward’s proprietary software which tracks millions of live consumer transactions each day.

Before joining Reward, Andrew ran his own independent consultancy AJR Marketing where he worked with a host of major retail clients including Homebase, Multiyork and Debenhams. His career began at British Gas in 1988 where he rose to Head of Direct Marketing before going on to work for the likes of O2 and Sainsbury’s Mobile.

Kimberley Smyth has also been promoted from Senior Account Manager to Director of Retail Client Services where she will be responsible for overseeing the development and strategy of Reward’s relationships with its clients. This includes helping retailers drive profitable incremental sales and data-driven insight through Cashback Plus.

The moves comes in recognition of Kimberley’s work managing multiple UK retail accounts including BP, Dixons Retail, TUI Travel, Caffe Nero and Halfords during almost two years at Reward. Previously she worked as Marketing Manager for RBS’s credit card loyalty programme YourPoints, and Marketing Communications Manager at ANZ National Bank in her native New Zealand.

“Both these promotions are part of our sustained aim to acquire the best industry talent and recognise the work of passionate individuals driven by a desire to deliver top class service to our portfolio of retail clients,” said Gavin Dein, Founder and CEO, Reward. “Andrew and Kimberley have been vital in realising our vision of rewarding customer loyalty and helping the UK’s largest retailers in their pursuit to drive profitable incremental sales. I am certain that they will continue to showcase the value of our Card Linked Offers Platform and our ability to turn big payment data into meaningful insight for all stakeholders.”

This was posted in Bdaily's Members' News section by Reward .