Member Article

North West transcription services provider signs lucrative SPS partnership

A North West outsourced transcription provider has secured a strategic partnership with a global developer of dictation hardware and software.

dictate2us (d2u), based in Bury, Greater Manchester, have agreed the lucrative partnership with Speech Processing Solutions (SPS) to significantly extend their worldwide footprint across key sectors, including legal, healthcare, finance and academic research.

SPS is an international electronics company that exclusively develops, produces and markets Philips dictation hardware and software.

The agreement will bring together d2u’s team of specialist digital transcription experts with SpeechLive, Philips’ cutting-edge cloud solution technology, to provide businesses and organisations with clear and accurately typed documents available within hours.

This will enable medical practitioners, lawyers and other professionals to improve their workflow processes and achieve faster document turnaround times coupled with the highest possible quality and reliability.

Through the full range of professional Philips dictation products, business professionals will have access to d2u’s team of dedicated typists, allowing customers across the world to easily have their dictation transcribed whether in the office or on the go.

Daryl Leigh, chief executive of d2u, said: “The partnership with SPS, and the direct implementation into Philips SpeechLive, marks a major turning point in the growth of the company by becoming the exclusive UK-based transcription company. dictate2us has a strong track record of marrying highly-skilled experts, with a revolutionary approach to traditional transcription methods, while using the latest technological advancements.

“It was a natural next step to partner with a company of SPS’s global stature, increasing our range of outsourced transcription solutions available to customers.”

The need to transcribe verbal data quickly and accurately has until now been time-consuming and costly for companies. The joint venture will combine human intelligence with the convenience of technology, connecting professionals to a dedicated team of d2u typists that have a comprehensive understanding of their industry sector and speciality.

Customers will be able to record highly complex information on superior Philips digital recording devices and receive accurate, expertly transcribed documents from d2u’s transcriptionists, who are available 24 hours a day.

Thomas Brauner, president and CEO of SPS, said: “The excellent d2u Outsourced Transcription Solution, along with our entire Philips professional product range, continues to lead the market with future-proof technology that provides the most accurate and clear speech-to-text experience for medical practitioners, lawyers and other professionals.

“With Philips SpeechLive, the entire solution stands out with ease to use and adheres to the highest standards of security, thus allowing maximum flexibility and efficiency. The direct integration of d2u’s cutting-edge transcription services into Philips SpeechLive, means our customers can now experience a revolutionary 360° speech-to-text workflow anywhere at any time.”

This was posted in Bdaily's Members' News section by Graham Vincent .