Member Article

Three ways enterprise apps can improve your business

Apps are not only opening up new channels for sales and communication with customers; they are also having a huge impact on the way in which companies work internally.

As a business owner, you will definitely be aware of the struggles associated with old fashioned, restrictive ways of working – which is one of the main reasons why many businesses are embracing new enterprise technology with open arms.

Enterprise apps can assist you in solving a whole range of business issues, providing you with innovative solutions for remotely working employees, increasing workforce productivity, tracking, replacing paper, and most importantly cutting back on costs.

Visit one of the leading Apple app development companies to find out what types of bespoke apps can be created, and then continue reading to find out more about their benefits.

Reduced Costs

All business owners want to spend as little as possible and keep their costs as low as they can. The less you can afford to spend on your business, the more profitable you will become – giving you opportunities to use the extra revenue to expand or even pay yourself and your staff a larger salary.

For example, using a bespoke app which provides your customers with the opportunity to work remotely means that you will have less costs to pay out when it comes to things such as office space and supplies.

Providing staff with extra flexibility such as the opportunity to work from home is also well known as a good method for increasing workplace satisfaction and improving productivity. And, the improved productivity levels will lead to you being able to take on more clients or increase your trade volume – it’s a win-win.

Better Customer Service

Using a customer-centred app can also help you to become a leader in your industry when it comes to the level of excellent customer service that you provide. With more and more people using smartphone and tablet technology as a basic staple of life, it’s absolutely necessary that businesses use these channels to communicate with their customers.

Using an app which connects you to your customers and provides them with the information that they need not only means less work on your customer service team, but also makes sure that you customers are more satisfied.

With mobile shopping becoming more and more frequent – even in the B2B industry – providing your customers with a specially designed app that they can use to place further orders and track the progress of their orders will hugely boost your reputation.

Using apps can also provide you with the opportunity to communicate with your customers in real time, for example using push notifications to send them the latest information on new products, special deals and more.

Solving Internal Business Problems

When it comes to common internal business problems, enterprise apps can be used to solve a large majority of them.

More and more businesses are realising the potential of using enterprise apps to solve internal business issues such as training, which is more flexible and enjoyable when pen-and-paper is ditched in favour of a mobile app.

For example, providing your employees with a training app that utilises interactive graphs, videos, quizzes and more can make training less tedious than sitting through training sessions on the job, and also provides them with the means to complete the training at a time that suits them.

Share your opinion on enterprise apps in the comments below!

This was posted in Bdaily's Members' News section by Boris Dzhingarov .