Manchester Airports Group to invest $1m in third US Escape Lounge

Airport operator Manchester Airports Group (MAG) has revealed that its US subsidiary, MAG USA, has secured a contract to create a new Escape Lounge at Bradley International Airport in Connecticut.

The $1m facility will be MAG USA’s third in the US, after the company landed similar projects at Minneapolis-St Paul and Oakland airports.

The 2,000 sq ft Escape Lounge will launch in Autumn 2016 and serve as a common-use lounge in the airport’s East Concourse, near the entrance to gates 1 to 12.

Once open, the Bradley International Airport Escape Lounge will feature contemporary furnishings, flight information screens, free Wi-Fi, and complimentary hot and cold food and drinks.

MAG already operates five Escape Lounges across its entire UK airport network, which includes Manchester Airport and London Stansted.

Kevin A. Dillon, the executive director and CEO of the Connecticut Airport Authority, which owns Bradley International, said: “As we continue to expand Bradley’s route structure, we’re also focused on enhancing the airport’s facilities and services.

“The addition of a state-of-the-art lounge such as this is one more example of our efforts to provide our passengers with more choices and amenities.”

He continued: “The Escape Lounge will be a key customer service enhancement and one that will distinguish us from our competitors.

“We’re pleased to have partnered with MAG USA on this important initiative and look forward to introducing the lounge to our passengers.”

MAG USA’s president and CEO, Rosemarie Andolino, commented: “I am delighted to announce MAG USA’s third major win in less than a year.

“Hartford will be the first Escape Lounge on the East Coast and we hope it will enable Bradley Airport to win over new passengers by offering them a high quality experience as they travel through the airport.”

She added: “Common-use airport lounges are still a relatively new concept in North America and we look forward to working with more airports as they improve their passenger amenities, not just in lounges but also in other areas of retail.”

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