Member Article

Intercity Technology develops global unified comms platform

Birmingham-headquartered enterprise mobility and IT specialist Intercity Technology has invested £10 million into the development and launch of Touch Technology, a unique and global unified communications solution.

Developed in-house and protected by a global patent, the new Touch Technology platform transforms business communications, helps organisations boost productivity and facilitates collaboration. The solution enables businesses to deliver integrated voice calls, video conferencing, mobility, screen sharing and collaborative tools across the workforce.

Intercity’s Touch Technology offers a real alternative to other major players in the market and has already been adopted with great success by a number of global brands.

By consolidating multiple devices into one, simple to use environment, the solution integrates remote users and enables members of staff to communicate and work simultaneously from anywhere at any time, using any device, providing ultimate business agility.

Along with the user-friendly management platform, the solution benefits from 24/7 monitoring and fully integrates with other business systems including Sales Cloud and Microsoft Dynamics, helping organisations to streamline their business processes.

Andrew Jackson, CEO at Intercity Technology, said: “To have global brands embracing and benefitting from innovative technology that has been developed here in the UK is a huge achievement.

“We have created a disruptive solution that can completely transform the way businesses work. Boosting productivity is key to business success and Touch Technology is an exciting innovation that empowers organisations to facilitate communication and collaborative working across the business.”

Lee Hull, executive director at Intercity technology, said: “A significant investment has gone into developing the solution over the last two years and our in-house team are continuously working to maintain and evolve the offering.

“Thanks to its global coverage and scalability, Touch Technology enables us to support more businesses across the world, helping them to work smarter and get the most out of their team.”

This was posted in Bdaily's Members' News section by Michael Cahill .