Customer service solutions firm partners with PwC to protect freelance workers

Today (November 5), Limitless, an inventor of a SaaS platform providing AI and crowd sourced customer service solutions, has announced that it has entered into a partnership with professional services firm, PwC.

The partnership aims to embrace good-gig practices which are sensitive to regional legislation and rights of freelance workers.

Under the agreement, PwC’s legal team will help Limitless deploy its gig-based model globally by liaising with lawyers in its global legal network to put in place commercial and robust localised contracts.

Tilly Harries, director at PwC, said: “We are delighted to embark on this pioneering partnership with Limitless.

“We have in-depth experience in helping companies operate successfully in the freelance economy space protecting the interests of both parties through clear contractual terms; Limitless can now leverage our expertise and our global legal network to accelerate their go-to-market and deploy at an enterprise level across multiple territories.

“We are also excited to be furthering the cause of ‘good gig’ through embracing solutions which safeguard the interests of freelancers, no matter where they live in the world.”

The partnership with PwC is said to be ‘crucial’ in driving the adoption of Limitless’ crowd sourced customer service model across multiple markets.

CEO and co-founder of Limitless, Roger Beadle, added: “This is a landmark collaborative project for Limitless as we work towards our vision to be the good-gig company.

“Through our partnership with PwC we are one of the first gig-economy platforms to invest in deploying compliant local terms. This means that whether our Ambassadors are based in the US or the Netherlands, they will be protected under their own governing law and jurisdiction.”

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