Businesses have been told how effective communication has a direct impact on the company’s bottom line and can lead to success through increased productivity, teamwork, loyalty and stronger client relationships.
Experts at TelephoneSystems.Cloud are urging leaders to not downplay the benefits of effective communication and its impact on business success. Read on to find out more…
According to the Staffordshire based telecommunications specialist, good communication is the backbone of all effective business models and is the key to grow profits, productivity and loyalty amongst clients and employees.
Strong client relations are key to business growth, but will only strengthen under honest conversations where teams can bring a strong level of trust which will be respected both ways.
Productivity will also progress with effective communications as employees working in an environment where they feel comfortable to ask questions and access useful information will want to perform better.
Good communications also promote loyalty amongst team members and clients - letting others in on important conversations will let them feel more valued and connected to the business and their work.
Juliet Moran, founder of TelephoneSystems.Cloud, commented: “It seems too simple, but the way we talk to one another is the most essential piece to improving the growth of your business. It’s the only way to improve employee and brand loyalty, encourage innovative ideas and turn disagreements into constructive proposals.
“These conversations will also create strong teamwork throughout the day as well as a trusting and comfortable environment for employees. In turn, those who spend their time in a transparent and honest workplace will feel more valued and connected to the business, bringing growth and profits to the company.
“Bad communications in the workplace is the silent killer for most businesses. It’s the backbone of company growth and success amongst employees at work so it’s essential for managers to invest in creating effective communications amongst all members of their team.”
TelephoneSystem.Cloud’s seven benefits of effective communication are as follows:
1. Teamwork
Strong team bonds often rely solely on good relationships amongst all members. Leadership within a team is key to promote direct yet clear and well-meaning communication with all other collaborators. Comprehensive and transparent communication will only strengthen team relationships and work output.
2. Client relationships
Successful interactions with clients is essential to the growth of businesses. Customers will always respect open and honest communication to build a strong level of trust which will go both ways. Communication will build confidence for client’s which in turn will open up more space for new ideas and thus more opportunities.
3. Loyalty
Promoting transparent conversations amongst others in the business will lead team members to feel more valued and loyal to their work. Without effective communication from leaders, team members won’t feel as valued or connected to the company making them more likely to stray away from their work in search of more honest discussions.
4. Productivity
Communication will quickly boost productivity as those who have a complete and explicit understanding of their job roles fuelled by effective communication will be much more likely to yield stronger outputs. Employees who work in a space with readily available information will in turn take care with their responsibilities and perform with more energy.
5. Innovation and engagement
Workers who are in an environment with effective communication between other team members, no matter how senior they are, will feel comfortable sharing all kinds of ideas with their colleagues. This creates a space where employees feel safe to discuss proposals will fuel innovation and encourage others to also share and engage with the group.
6. Trust
Setting a positive example of trust, open and transparent conversations in the workplace is the best example to show employees. Businesses will quickly fail to continue to grow without gaining the trust of all team members first. Genuine and honest communication will match a trustworthy business environment and workforce.
7. Resolves issues
Feeling comfortable at work as the result of effective communication will help teams to resolve and even avoid any conflict both internally and with clients. Being respectful, listening with intent and actively helping others who bring up issues will turn any brewing disagreements into constructive conversations to boost business success.
By Matthew Neville, Senior Correspondent, Bdaily
