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Call centre

Medallia launches Frontline Engagement and Quality Management app on Salesforce AppExchange
Sami Bouremoum

Creating consistency in your remote workforce

Medallia sees increased demand for candidate experience solutions
Chris Campbell, SVP of Product, Workhuman

Workhuman makes recognition part of the everyday work experience; announces updated integration capabilities with Microsoft Teams
Assembly Festival team

Behind the scenes at the Edinburgh Fringe with Assembly Festival

Sage and Square partner to help small businesses take more control of their finances
Centre, Jo O'Donovan head of UK store training for Caffè Nero with left Lianne Russell and Lindsey Flynn of WELL Training

Premium coffee house Caffè Nero wins Princess Royal award for outstanding workplace training

Lancashire law firm partners with Shakespeare North Playhouse to build “vibrant workforce”
Cate Kalson

Opencast confirmed as a 'Most Loved Workplace'

Sage hits “important milestone” for SMEs as new payroll solution launches in the UK and US
Happy domiciliary care worker

New data shows gulf in happiness between domiciliary care workers and care home staff
Working Holiday

More than 1 in 4 workers able to operate abroad for weeks at a time