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Top stories of 2011: 10-6

This morning we have the second part of our rundown of the year’s biggest stories, running from 10-6.

10. An innovative idea for a customer satisfaction tool was well received by the Bdaily readership. Guy Letts set up CustomerSure to help the SME marketplace analyse customer satisfaction and boost growth.

http://www.bdaily.co.uk/news/it/09-06-2011/ex-sage-boss-launches-innovative-customer-service-software/

9. Love it or loathe it, the Metrocentre is undoubtedly one of the North East’s most iconic landmarks. This year the shopping centre celebrated it’s 25th birthday with a weekend of fireworks, fairground rides and live broadcasts.

http://www.bdaily.co.uk/news/retail/14-10-2011/metrocentre-celebrates-25th-anniversary/

8. The redevelopment of Gateshead town centre was big news for many in the region. The £150 million development on the site of the former ’Get Carter’ car park is set to create 1,000 jobs and boost the economy in the area.

http://www.bdaily.co.uk/news/construction/03-11-2011/work-begins-on-major-gateshead-development/

7. International Paint Giant AkzoNobel pledged to invest £100 million in a high-tech facility in the North East, representing the biggest investment in regional manufacturing in recent years.

http://www.bdaily.co.uk/news/manufacturing/07-07-2011/plans-for-100-million-manufacturing-plant-in-northumberland-underway/

6. In November a survey showed that a third of individuals in the North East do not trust the next generation with their inheritance.

http://www.bdaily.co.uk/news/finance/14-11-2011/next-generation-not-trusted-with-inheritance-say-experts/

This was posted in Bdaily's Members' News section by Ruth Mitchell .