Member Article

npower create 200 North East jobs

Energy provider npower has announced it will create 200 contact centre jobs across various locations in the North East.

The new positions will be recruited to by the end of March, and will comprise customer service advisors and team managers in Peterlee, Houghton le Spring and Thornaby.

Early recruitment has already began, following an open event in Peterlee, with another session planned for Saturday February 18, at Durham County Cricket Club.

Paul Robinson, head of npower’s contact centres, commented: “We have noticed a significant increase in demand from our customers which is why we are growing our contact centres.

“These jobs are designed to bolster our team and ensure we can deliver the very best service to customers. We hope to attract a wide variety of applicants from across the region.

“This is also great news for the North East with the creation of 200 new jobs at a time when a number of organisations are reducing the size of their workforces.”

The company is looking for those with previous customer service experience, and team managers will be responsible for leading and motivating their team of advisors.

A mix of full and part time positions are available, each supported by a comprehensive training programme.

This was posted in Bdaily's Members' News section by Tom Keighley .