Member Article

Phillips & Cohen Associates achieve IiP Gold Success

Phillips & Cohen Associates (UK) Ltd, the multiple award winning, specialist debt recovery business, has been awarded the highly prestigious Investors in People Gold Award.

The business, which has traded in the UK for approaching 6 years and employs over 40 staff from its Manchester HQ, is best known for innovating the UK probate debt recovery market based on its successful global model. Phillips & Cohen Associates (UK) Ltd previously won a number of industry awards by becoming the founding member of Samaritans Training Academy and for developing a uniquely compassionate customer engagement model.

Commenting on the award, Site Director, Nick Cherry said:

“Our people determine the success of our business, so to satisfy almost all of the qualifying criteria and achieve the Investors in People Gold Award is fantastic recognition of the investment we make in assisting staff to fulfil their potential and enjoy a rewarding career here.“

Cherry added:

“We are especially delighted that the assessors recognised that our business is built on compassion and compliance, and a set of strongly re-enforced best in class values which underpin a belief in treating customers with dignity and respect. This commitment to Treating Customers Fairly is key and recruiting and retaining people who share this passionate vision is one of the things which makes our business unique and drives our continued growth and success.“

Joint CEO/Chairman, Adam S. Cohen Esq. commented:

“The Investors in People Gold Award is tremendous validation of our UK operation. The team share our management vision and understand that their daily contributions make the difference in enabling us to continue to deliver market leading results for our clients and an outstanding experience for our customers. We look forward to seeing the UK business evolve and grow in the coming years based on this successful approach.“

To find out more about Investors in People and how it can mean business for your organisation, click here to visit the idg website here - official partner for Investors in People in the North of England.

This was posted in Bdaily's Members' News section by idg .