Member Article

Alarmingly good rise for Tyneside Security

A marketing expert who changed his career when his father asked him to take over the family CCTV and intruder alarm business is celebrating after securing new jobs and recognition from a national awards scheme.

Chris Pattinson took over the reigns of Forest Hall based Tyneside Security when his father became a full time carer for his mother who developed terminal cancer.

The business was originally started in 1982 to install, service and maintain intruder alarms and since then, it has gained a growing reputation for good customer service and the use of innovative and leading edge intruder and fire alarms and CCTV systems.

Filling his father’s shoes however wasn’t all plain sailing as Chris explained:

“I’ve literally had to learn the security business from scratch and rebuild our client base which dipped when my father was spending time caring for my mother. I’ve brought in expertise from my marketing career and listened to the experiences of my father to ensure that Tyneside Security remains one of the UK’s leading security companies.”

Indeed Tyneside Security was recently rewarded for its quality, customer service and workmanship when the firm was shortlisted for an award at the prestigious Security Excellence Awards in London.

Despite failing to clinch the main award, the firm was the only one from the North East to be nominated much to the delight of Chris.

“This is testament to the hard work we’ve all put in to give our customers the very best experience possible, something I’ve carried on from my father’s legacy.”

That experience has also helped the company to grow. Turnover this year has risen by 30% to £300,000 and the business has around 1500 customers on a maintenance contract and has just celebrated installing it’s 6000th installation.

The firm employs four engineers and four support staff including newly recruited sales and marketing apprentice Bethany Jackson(17) from South Shields. The former Harton Technical College pupil specialises in online marketing and digital media.

“I’m really pleased to have this position within Tyneside Security. I’m learning about marketing and the new technology that the firm uses,” she said.

New technology has also had a positive impact on the business. Tyneside Security’s new systems use state of the art technology to transmit images to smart phones and tablets and with wireless power and transmission there is no mess at the installation stage.

These factors have contributed to the firm winning larger contracts for businesses as well as domestic properties.

“We’ve just put 30 cameras into a business on the Team Valley and are looking to work with care homes, housing associations and large warehousing operations,” said Chris.

“Sadly though, many people still really only consider getting security measures fitted into their homes after a burglary. With no mess, reliable systems and our national nomination, now is a great time to protect your home especially with the recently reported high crime rates and the benefits of insurance premium reductions if you have an approved system in place.”

ENDS

Photo shows: Chris Pattinson with a state of the art system

More information from Keith Newman Highlights PR 07814 397951

This was posted in Bdaily's Members' News section by Highlights PR .