Member Article

Warrington-based at-home care franchise named most compliant provider in England

Award-winning at-home care franchise company Home Instead Senior Care has, once again, been named as England’s most compliant homecare provider in a national report on quality standards of at-home care services.

The report is compiled by healthcare information specialist, LaingBuisson who, for the last year, have been producing quarterly league tables based on data from the Care Quality Commission (CQC).

The tables shows the percentage of inspected branches which are fully compliant with CQC’s core standards covering care, safeguarding, staffing, management and respect for service users.

The most recently revealed league table (taken from LaingBuisson’s July Care Compliance Monitor report) shows Home Instead in the same number one position that the company has held for the past 12 months. The franchise topped the list with an impressive 97 percent full compliance across all branches inspected for the report, ahead of Mencap who were second on the list.

Home Instead’s CEO Trevor Brocklebank was keen to congratulate the company’s 6,500 caregivers and their exceptional standards. He said: “I am immensely proud to hear these results today.

“We are totally focused on providing top quality care for older people, care which is tailored to the needs of individuals and which allows them to remain in their own homes, leading an independent life. The work we do also brings peace of mind to families and this is also hugely important.

“What these results confirm is that our teams across the country, and in particular our dedicated and committed caregivers, are doing great work and it is gratifying to see this recognised by a leading industry organisation.

“I would like to thank each and every one of our caregivers for the work they do – we could not have achieved this result without you!”

Home Instead, a management franchise, has over 150 offices across the UK. Alongside its standing in the care sector, the company was also named the British Franchise Association/HSBC Franchisor of the Year in 2013 for its commitment to ethical franchising practice.

This was posted in Bdaily's Members' News section by Paul Stafford .