Member Article

Hull call centre to create 50 jobs after major contract win

Hull call centre ResQ is set to create 50 new jobs after winning a major contract with a digital media company.

ResQ was launched in Hull eight years ago with about a dozen staff and has since grown to employing more than 500.

ResQ is in the running for four more major contracts at present.

Speaking to the Hull Daily Mail Managing director Nic Marshall said: “We’ve nailed our colours to the mast in Hull. That’s where we want to create our business and this is the first phase of growth.

“In phase two there could be even more jobs.There’s quite a lot of opportunities out there now that we’re chasing down.

“If we just knock over two out of the four deals out there, that will certainly see dramatic growth once again.

“The recession has been difficult for everybody. We had difficulties in trading and access to funds and finance.

“That’s not particular to ResQ or the call centre industry – it was down to the general economic situation.”

The company was launched with support from the Acorn Fund.

Set up by the Hull and Humber Chamber of Commerce and Hull City Council to grow businesses, it gave ResQ a £5,000 loan in 2005.

This was posted in Bdaily's Members' News section by Clare Burnett .