Member Article

Day 14: FedEx festive top tips for small businesses

Christmas is coming and at FedEx we want to help your business be fully prepared this festive season. As a result, please find today’s top tip below:

#14 Provide exceptional customer service

While customer service should be front of mind all year round, the run up to Christmas is a crucial period to get it right, every time. Both new and existing customers will expect a faultless experience from start to finish – you can really set yourself apart from your competitors. From special offers to personalised communications, let your customers know they are valued on an individual basis, even at this incredibly busy time. Expectations will be high, so ensure they are exceeded on all levels, particularly when it comes to efficient and effective delivery of orders.

Take a look at yesterday’s top tip from FedEx

This was posted in Bdaily's Members' News section by FedEx .