Member Article

Day 17: FedEx festive top tips for small businesses

Christmas is coming and at FedEx we want to help your business be fully prepared this festive season. As a result, please find today’s top tip below:

#17 Say thank you

Christmas is all about doing a little something extra for people, so what better time to reward customers. It’s just as important to focus your efforts on satisfying your loyal customers, as well as acquiring new ones. Use your customer mailing list to send out holiday cards that not only thank them for their continual business, but include coupons or discount announcements that will keep them coming back for more. If your time and list size permit, try using a handwritten address and personal salutation to increase the personal impact of the card.

Take a look at yesterday’s top tip from FedEx

This was posted in Bdaily's Members' News section by FedEx .