Partner Article

Crown Records Management invests in the future: an interview with Manchester-based head of customer development

Crown Records Management continues to invest heavily in its future.

It has invested in new products and services over the last 18 months and this investment is set to continue.

The business is constantly changing with the way its customers change its working patterns, allowing for greater flexibility within its record management services.

It employs 250 people across the UK with a turnover of £23 million.

It is a global organisation with customers across many continents, but with offices in Manchester.

Head of customer development at Crown Records Management, Mike Dunleavy, told Bdaily: “It’s about being ahead of the curve, understanding the trend of challenges that our customers face for, example the proliferation of technology.

“We overcome these challenges by hosting round table events with our customers to understand the problems they face.

“Nobody out there can offer the type of solutions that we can, we work with people to solve all of their problems and we put our customers at our core.”

This was posted in Bdaily's Members' News section by Sophia Taha .

Explore these topics

#North West #Logistics #Infrastructure #Investment #Manufacturing & Construction

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layouts._tracking (resources/views/layouts/_tracking.blade.php)19blade


obLevel
__env
app
errors
article
body
canonicalUrl
sponsored
sponsored2024
content
headline
mainImage
profile
title
__currentLoopData
tag
loop
picture
caption

Params
0	`obLevel`
1	`__env`
2	`app`
3	`errors`
4	`article`
5	`body`
6	`canonicalUrl`
7	`sponsored`
8	`sponsored2024`
9	`content`
10	`headline`
11	`mainImage`
12	`profile`
13	`title`
14	`__currentLoopData`
15	`tag`
16	`loop`
17	`picture`
18	`caption`

uri: GET articles/{year}/{month}/{date}/{slug}
middleware: web
as: articles.article
controller: App\Http\Controllers\ArticleController@getArticle
namespace: App\Http\Controllers
prefix: /articles
where
file: app/Http/Controllers/ArticleController.php:58-111

26 statements were executed, 7 of which were duplicated, 19 unique76.28ms

select * from "articles" where "published_at"::date = '2015-01-27' and "slug" = 'crown-records-management-invests-in-the-future-an-interview-with-manchester-based-head-of-customer-d' and "type" != 'blog' and "articles"."deleted_at" is null limit 1

36.92ms/app/Database/Articles.php:27production

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Backtrace	16. /app/Database/Articles.php:27 17. /app/Infrastructure/Cache/Articles.php:30 18. /app/Http/Controllers/ArticleController.php:61 21. /vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:45 22. /vendor/laravel/framework/src/Illuminate/Routing/Route.php:219

select "tags".*, "taggables"."taggable_id" as "pivot_taggable_id", "taggables"."tag_id" as "pivot_tag_id", "taggables"."taggable_type" as "pivot_taggable_type" from "tags" inner join "taggables" on "tags"."id" = "taggables"."tag_id" where "taggables"."taggable_id" in ('f494dabb-3746-421e-9b92-b71b090fe156') and "taggables"."taggable_type" = 'article' and "tags"."deleted_at" is null

5.78ms/app/Http/Controllers/ArticleController.php:80production

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Backtrace	18. /app/Http/Controllers/ArticleController.php:80 21. /vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:45 22. /vendor/laravel/framework/src/Illuminate/Routing/Route.php:219 23. /vendor/laravel/framework/src/Illuminate/Routing/Route.php:176 24. /vendor/laravel/framework/src/Illuminate/Routing/Router.php:680

select * from "profiles" where "profiles"."id" = 'bf68ca2f-bb99-44ae-9879-14f53c72095d' limit 11.45ms/app/Views/Analytics/PublishedItem.php:36production

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Backtrace	20. /app/Views/Analytics/PublishedItem.php:36 21. /app/Http/Controllers/ArticleController.php:82 24. /vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:45 25. /vendor/laravel/framework/src/Illuminate/Routing/Route.php:219 26. /vendor/laravel/framework/src/Illuminate/Routing/Route.php:176

select * from "editors" where "editors"."profile_id" = 'bf68ca2f-bb99-44ae-9879-14f53c72095d' limit 1830μs/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php:23production

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Backtrace	16. /vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php:23 19. /app/Domain/Profiles/Profile.php:127 20. /app/Views/Analytics/PublishedItem.php:36 21. /app/Http/Controllers/ArticleController.php:82 24. /vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:45

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4.47ms/app/Http/Controllers/ArticleController.php:107production

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Backtrace	19. /app/Http/Controllers/ArticleController.php:107 22. /vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:45 23. /vendor/laravel/framework/src/Illuminate/Routing/Route.php:219 24. /vendor/laravel/framework/src/Illuminate/Routing/Route.php:176 25. /vendor/laravel/framework/src/Illuminate/Routing/Router.php:680

select "images".*, "imageables"."imageable_id" as "pivot_imageable_id", "imageables"."image_id" as "pivot_image_id", "imageables"."imageable_type" as "pivot_imageable_type" from "images" inner join "imageables" on "images"."id" = "imageables"."image_id" where "imageables"."imageable_id" = 'bf68ca2f-bb99-44ae-9879-14f53c72095d' and "imageables"."imageable_type" = 'profile' and "images"."deleted_at" is null

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select * from "editors" where "editors"."profile_id" = 'bf68ca2f-bb99-44ae-9879-14f53c72095d' limit 1400μs/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php:23production

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select * from "editors" where "editors"."profile_id" = 'bf68ca2f-bb99-44ae-9879-14f53c72095d' limit 1500μs/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php:23production

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select * from "editors" where "editors"."profile_id" = 'bf68ca2f-bb99-44ae-9879-14f53c72095d' limit 1520μs/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php:23production

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select "images".*, "imageables"."imageable_id" as "pivot_imageable_id", "imageables"."image_id" as "pivot_image_id", "imageables"."imageable_type" as "pivot_imageable_type", "imageables"."caption" as "pivot_caption" from "images" inner join "imageables" on "images"."id" = "imageables"."image_id" where "imageables"."imageable_id" = '1b2e71ec-cab4-4833-bf36-39846c13bd0e' and "imageables"."imageable_type" = 'article' and "images"."deleted_at" is null limit 1

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Crown Records Management invests in the future: an interview with Manchester-based head of customer development

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