Member Article

Heavy job losses expected at Newcastle’s AA office

The motoring organisation AA is reportedly likely to cut 300 office jobs whilst creating 50 new roles.

Whilst plans have not yet been finalised many of the expected losses will hit the company’s Newcastle call centre.

A business review has been underway since last summer and discussions are ongoing with the both company, employees and the trade union IDU.

AA told the BBC: “Depending on the outcomes of management forum, staff and union consultations there is likely to be a reduction of approximately 300 posts (including some vacancies) with 50 new posts also created.

“The reduction would be drawn principally from administrative back office functions, but the AA also intends to hire more frontline roadside personnel.

“The objective of these plans is to ensure that the AA focuses its resources on its customers and members while operating as efficiently as possible.”

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