Member Article

Chorley-based Utiligroup signs five year agreement with Good Energy

Chorley-based software company Utiligroup has signed a five year agreement with Good Energy a supplier and generator of renewable electricity.

The contract extends the existing relationship that has been in place between the two companies since 2011.

During 2014, Good Energy experienced a 34 per cent growth in its overall customer numbers to more than 152,000.

CEO of Utiligroup, Matthew Hirst, said: “I am delighted to be able to announce this new agreement with Good Energy which confirms we are now the ‘go to’ partner for fast-growing, customer service-centric challenger brands operating across the UK market.

“This comes just six months after we announced a similar agreement with Co-Op Energy and underpins our claim to be market leaders in cost effective, flexible and low risk managed services to expanding energy brands.

“We have consolidated the commercial model into a simple per customer charge, which shows significant economies of scale as our clients grow – exactly what a managed services provider should be able to do.

“This compares very favourably to the internal ‘cost to serve’, which we see continuing to escalate as customer growth brings greater operational complexity, higher financial risk and growing staff attrition in key business functions.

“Utiligroup is best placed to absorb significant components of the complex operational risks and compliance requirements in the retail energy market and we urge other clients to pay attention to their escalating in-house compliance challenges and costs and ask themselves, ‘is there another way’.”

This was posted in Bdaily's Members' News section by Sophia Taha .