Member Article

Lancashire Company Chase Solutions Works Smarter with iomart

Blackburn field services company Chase Solutions has moved to a Hosted Virtual Desktop solution with cloud company iomart to help its management work smarter.

Chase Solutions helps utility companies, banks and debt collection agencies across the UK to contact and set up affordable repayment plans for customers who struggle to meet their bills. It says the move to the cloud with iomart has made it more agile, more secure and has helped it meet the strict security and legal standards demanded by both its clients and industry regulators.

Michael Wolfenden, Operations Director for Chase Solutions, says, “Hosted desktop is the perfect solution because it allows our management to work on the road without having any important data held on their devices. The whole solution is hosted in iomart’s cloud, in their fully compliant and accredited data centres.”

The laptops used by Chase Solutions have a minimal operating system based on Linux that is securely configured to only allow access to the cloud environment via thin client software VMWare Horizon. This means only screen images, keyboard and mouse instructions are transmitted between the laptops and the cloud. No data leaves the iomart data centre and therefore there is none of the risk that is normally associated with laptops and data stored on their internal drives.

Michael continues, “Because we make our money by our agents knocking on doors it’s really important that our regional managers have external visibility of the system on the road. If they stop at a McDonalds or a service station, or if they’re meeting field agents in remote locations, they need to have the tools there and then to do the job and be compliant.”

Hosted Virtual Desktop is a great enabler for business delivering desktop services and data direct from secure data centres. All Chase’s client data is stored securely at iomart’s data centre and because no data is stored on the laptops the managers are using they do not have to be encrypted. This means when the company responds to a tender for work it can tick every box with regards to security.

For more information visit www.iomart.com

This was posted in Bdaily's Members' News section by Jane Robertson .