Member Article

Friendly Service key to growth for PB Curran

Edward Curran had to make his mind up when he was given the opportunity to join independent insurance broker, PB Curran, founded by his father, Patrick, in 1961.

“It was 1996 and I was working as an underwriter in the London Market” says Edward, 42. “ I had no plans to return to York. I had just been offered a post with an insurance broker based at Pinewood Studios which sounded interesting.”

Edward is delighted he returned to York to join the family business, now based at Osbaldwick, York.

Edward took over as managing director in 2001 and set about growing the company organically and by acquiring five independent insurance brokers over the last ten years, taking the total staff to 26, including his father who still works in the business.

Although PB Curran has clients as far away as London and Scotland, it remains a small independent York family business proud of its roots and place in the regional business community.

Edward says: “By providing a first class service to our clients PB Curran has achieved growth around three main areas of commercial business; small to medium sized enterprises, residential and commercial property and agricultural business.”

As a result of this growth PB Curran has established its own schemes, which it underwrites in house, for the property and agricultural sectors.

Throughout this period of growth, PB Curran, which now has three directors, has retained the friendly open-door ethos of a family business.

“We have a flat management structure with high staff involvement. We do not have a big, impersonal call centre and avoid the red tape of large corporates. All our clients can have one person who they deal with for all their needs and, as we have fantastic staff retention, this allows us to build long-term relationships and a high level of service which we strongly believe is central to our success.”

This was posted in Bdaily's Members' News section by Mike Clarke Communications .