Member Article

Pickerings Lifts grows customer service in Leeds office

Darren Connaleigh becomes new assistant customer support manager for the company’s Leeds office.

Leeds-based Pickerings Lifts has announced a new appointment to its lift maintenance and repair team that will see the company strengthen its already renowned customer service.

Darren Connaleigh joins the company with 25 years of experience. His career began in 1990 as a trainee lift engineer, before working his way through the ranks in a range of nationally recognised companies.

The new role will see him joining a multi-skilled team of engineers based at the company’s regional Tingley office, as an assistant customer support manager. He will be responsible for helping businesses across Yorkshire improve, maintain or repair their lifts, in turn minimising their potential downtime.

Speaking of his new role, Darren Connaleigh said: “Pickerings Lifts is a market leader with a rich 160-year heritage and ambitious growth plans. As such I’m excited to be joining the team.”

Ian Bowers, MD at Pickerings Lifts, said: “We pride ourselves on delivering outstanding customer service, with quick response times for our service business streams. To do this we need the right people in place, especially from a customer support perspective, and we look forward to Darren playing his part.”

Pickerings Lifts operates throughout the UK, with a network of twelve regional offices, providing a range of services including Lift Maintenance & Repair, Escalators, Mobility Maintenance & Repair, Loading Systems and Heating & Cooling Services.

This was posted in Bdaily's Members' News section by Liam Pearce .