Member Article

Tossed opens Europe’s first cashless food-to-go outlet in London

Healthy food-to-go outlet Tossed has today (Monday) opened Europe’s first entirely cashless store in the heart of the City of London.

The new store at Coleman Street has completely done away with manned tills and is instead fitted with 15 self-service kiosks that take payment by credit or debit card, contactless or Apple Pay.

Tossed hopes to roll out the self-service kiosks across its 26 food outlets, and is part of a long-term strategy by the healthy food retailer to streamline its front-of-house operations and, ultimately, do away with paper entirely.

The firm has funded this new initiative with investment cash raised from its successful crowdfunding round on equity crowdfunding platform Seedrs in September, where it raised £1.27m from 661 new shareholders.

Commenting on the launch of the cashless stores, Vincent McKevitt, Founder of Tossed believes the new technology will improve order speed and efficiency for customers.

He said: “Most operators face speed & capacity issues at lunchtime, but ours are intensified because we make our food fresh-to-order and most guests like to customise their food to suit their health and taste requirements.

“This unique point-of-sale solution allows our team to focus their energy on our speed of production.

“Guest feedback from the trials has been very positive: people like to be able browse in their own time and customise what they eat, completing a great experience with tasty, bespoke, healthy food, served quickly.”

The new self-service kiosks have been developed by Newport-based technology company, Pointone EPOS, who specialise in contactless, self-service technologies.

Neil Sebba, Finance Director at Tossed, believes such technology is the future of the industry and added: “We have been working with Pointone EPOS on this proprietary technology. Contactless, digital ordering and mobile payment make cashless payment systems so quick and painless nowadays.”

“To be able to do something so groundbreaking so early in our journey with our new shareholders is very exciting and goes some way to repaying the faith that they showed in our business when they invested.

“We are excited to see what our Seedrs investors think of the concept they have helped us to deliver.”

Looking to promote your product/service to SME businesses in your region? Find out how Bdaily can help →