Member Article

EweMove York Takes Gold in British Property Awards

A Gold Award for exceptional customer service in York and the North East has been won by hybrid estate agent, EweMove York, in The British Property Awards.

EweMove York, which was launched in York in March 2014 by branch director, Nick Neill, was presented with the award by property journalist, Martin Roberts, of BBC 1’s Homes Under The Hammer at a ceremony in the City of London on September 9.

In the awards, which are free to enter, agents’ standards of service are judged by mystery shoppers who assess them against a set of 25 criteria covering different mediums, scenarios and times to ensure rigorous and fair judging.

Robert McLean from The British Property Awards said: “Agents which win our awards do so for fantastic levels of customer service across a prolonged period of time which can provide a benchmark for their local competition.”

EweMove York associate director, Simon Burbridge, who received the award, says: “Like many businesses which operate in a competitive market, we realise that clients demand a very high standard of service, especially as buying or selling homes is often very stressful, and we are delighted that our commitment to this, which is central to our business, is recognised by this prestigious award.”

The award is the second this summer for EweMove York which was voted the Most Trusted Estate Agent in York based on hundreds of reviews left from satisfied customers on independent review website, Trustpilot.com in August.

Since 2014 EweMove has launched more than 90 branches in England, Wales and Scotland.

This was posted in Bdaily's Members' News section by Mike Clarke .