Member Article

As its high-street rivals downsize, Metro Bank to create 500 new jobs

Metro Bank, the listed high-street challenger bank, has announced it is to hire 500 new employees as part of a major expansion to its branch network.

The bank, which is planning to open 12 new branches this year, has said the new roles will be across its operations, from customer-facing positions in its branches and contact centres, to head offices jobs at its London headquarters.

It will mean headcount at the loss-making bank will swell to over 3,000 as it looks to capitalise on continued customer growth, which rose to 655,000 according to its first set on results back in April.

Craig Donaldson, Chief Executive Officer at Metro Bank commented: “This year is already set to be another exciting one for Metro Bank and in order to support our ambitious plans we’re looking for 500 new colleagues to join our growing team.

“We’re proud to invest in the development of our people, with a dedicated university that supports colleagues in their career progression and promoting over 20% of our workforce last year alone.

“We’re very much looking forward to welcoming new colleagues who are just as passionate about revolutionising banking as we are.”

Launched in 2010, the bank has adopted a customer-first approach with a focus on high-street branches at a time when rivals have opted to downsize their presence on the UK’s streets.

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