Member Article

Solgari announces new investment in Product Enhancement and Sales Channel Acceleration

Solgari, the global provider of compliant, integrated omni-channel cloud communications services has today announced the completion of its latest funding round.

This investment includes follow on investment from Enterprise Ireland along with Focus Capital Partners and private technology investors in the US, UK and Ireland.

The funds are being used for product development, including Solgari Communicator, and the launch of Solgari’s integrated solution with Microsoft Dynamics 365 on Microsoft’s AppSource marketplace.

Used by customers in 33 countries to date, Solgari delivers all the digital communication channels – including voice, WebRTC video, chat, IM & SMS – as an integrated cloud software service while automatically addressing MIFID II, GDPR and PCI DSS compliance requirements. This solution is positioned right at the heart of the software revolution that is rapidly transforming the traditional communications industry leading to 50%+ CAGR across many of the cloud communication markets such as Voice, Collaboration, WebRTC & Cloud Contact Centre.

The key benefits of Solgari’s compliant, integrated omni-channel cloud communications for our customers include the following:

1. Access all digital business communication channels through an integrated SaaS solution anywhere globally.
2. Win the digital race by offering all communication options with sales or support agents effortlessly handling whichever channel customers or prospects want to use.
3. Integrates immediately with Microsoft Dynamics 365, Salesforce.com and Zendesk.
4. Automatic GDPR & MiFID II compliance through the recording, archiving and analysis of all communication channels.
5. Cost savings are typically higher than 50% compared to using multiple vendors.

This 2 minutes video provides a short summary of Solgari in action and the impact on the customer communications journey The Digital Race and the solution is available for trial at Trial Solgari

“The demand for omni-channel communications that can integrate successfully with Microsoft Dynamics 365 has become very clear as well as the need to think carefully about regulations such as MiFID II & GDPR,” said Kenneth Christensen, CEO, at OnDemand4U, the no 1 Microsoft Dynamics 365 partner in Germany. “We chose to partner with Solgari earlier this year to meet these customer requirements with immediate success in the German market.”

Q Advisors LLC, a global TMT investment banking boutique, acted as financial advisor to Solgari in connection with this transaction.

Michael Quinn, Partner at Q Advisors commented, “This is a very interesting transaction with John, Vance and their team at Solgari focusing on the delivery of fully compliant, omni-channel cloud software solution into a booming cloud business communications market that is hungry for innovation. Solgari’s solution is gaining market traction and the route to market through key technology integrations opens up a significant global opportunity. Q Advisors is very pleased to be involved and look forward to helping Solgari on their high growth journey.”

John Colgan, CEO at Solgari added, “We are pleased to announce this investment and thank the team at Q Advisors, Enterprise Ireland, Focus Capital Partners and our private investors. We have carefully considered where the communications market is moving towards and we recognised the demand from growing companies to integrate all their customer communication channels while also addressing onerous regulations such as GDPR and MiFID II through a SaaS solution. Solgari has significant USPs and given our customer success to date and rapidly evolving partnerships with global cloud leaders such as Microsoft, we are really excited about the extent of the opportunity in front of us.”

This was posted in Bdaily's Members' News section by Solgari .