Member Article

CE certificate marks another milestone for bespoke lightbox manufacturer

Huddersfield-headquartered graphic display specialist Leach has recorded a new industry milestone by becoming one of the first UK suppliers to secure CE certification for its renowned lightboxes.

20 configurations of the team’s iconic LED-lit products have all been individually assessed as part of a rigorous two-month, independent audit by UKAS-approved test house SGS.

The inspections explored the overall safety of the luminaires, with specifics including electromagnetic capability, electromagnetic field and ROHS tests, to name just a few. With the full suite of Leach’s Vision lightboxes now CE certified, clients have utmost confidence surrounding their use in public locations. The reports that are supplied alongside this widely-acknowledged standard will also aid the trade of these lightboxes in the export market.

“CE certification is common among consumer-facing products, but is less apparent in the B2B space,” comments Leach’s head of innovation Mike Willshaw. “However, brands – particularly retailers – are becoming increasingly astute when conducting their due diligence, so it’s no longer enough for lightboxes to simply look the part. They must demonstrate compliance to the highest standards too.

“Our CE certified products provide that added peace of mind that our displays aren’t just eye-catching and long-lasting – they’re also wholly safe.”

News of Leach’s CE certification comes in the same month that the team recorded a Net Promoter Score of 63 from its customer base – a figure that far outperforms the industry’s 16-point average.

Managing director Richard Leach concluded: “There can be no denying that the business environment remains tough, particularly for some of our retail customers. But, for us, this means there’s never been a more important time to deliver consistently high-quality products, a responsive service and value for money. An NPS score as strong as 63 – and higher than the likes of Amazon, John Lewis and Waitrose* – is welcome evidence that we’re doing just that.”

*According to https://npsbenchmarks.com/

This was posted in Bdaily's Members' News section by Katie Mallinson .