Member Article

Leasowe Castle Celebrates Milestone As It Gains Four-Star Rating

Leasowe Castle has attained a coveted four-star AA rating following a string of business successes.

The historic Wirral venue is celebrating its latest accreditation, which praised the hotel for its high standards in categories such as hospitality, service, cleanliness and food to name a few.

The news comes following a prolific twelve months for Leasowe Castle, which has experienced record turnover and has undertaken further refurbishment to its in-house Star Chamber and Wreckers Bar.

General Manager Mike Dewey said: “We are delighted to have attained a four-star rating from the AA, further positioning us as one of Wirral’s most luxurious and historic destinations. This is a fantastic testament to all of the hard work that we have achieved collectively as a team to create a welcoming space whereby residents and non-residents alike can come to unwind and enjoy an overnight stay or simply visit for a drink or a delicious meal at our in-house bar or eatery.

“During my time here at Leasowe Castle, I have seen the venue go from strength to strength and we have introduced new provisions such as the appointment of award-winning head chef Andrew Wright to oversee all culinary operations which has vastly improved our food and drink services. It was great to see that this was reflected in the inspector’s brief, which noted that dining was very enjoyable, with worthy aspirations towards achieving an AA Rosette Award.”

The report issued by the AA compliments the overall good level of quality, spaciousness and comfort offered at Leasowe Castle, with the historic charm and exterior scoring particularly highly. Feedback stated that the hotel offers ‘a very enjoyable guest experience, one that found a well-managed and focused team who were keen to please and willing to engage’, resulting in a strong AA Merit Score of 75%.

Mike added: “We are thrilled to have received recognition and praise from the AA in regards to all aspects of the hotel but in particular, we are very proud of the positive feedback that the Star Chamber has received following it’s renovation earlier this year. It is important to us to offer modern and well-maintained facilities whilst maintaining the historical feel of the building, which dates back to the 16th century.

“Whilst we are celebrating the news of our four-star rating, we are continuously looking to improve our offerings and will be working towards improving our score even further in the coming year. Feedback from guests has been excellent thus far and this is a great indicator of our success.”

This was posted in Bdaily's Members' News section by Craig Guy .