Member Article

Appointments boost Fracino’s customer service team

Multi-award winning manufacturer Fracino has furthered strengthened its sales team with a duo of new appointments.

Key accounts manager, Mandy Bains, and export administrator, Ronica Kaur, will focus on front-line customer support - reinforcing Fracino’s commitment to deliver a consistently top class customer service.

The new team members bring the total number of employees of the UK’s only manufacturer of traditional espresso machines to over 70. Fracino’s customer portfolio includes Subway®, PizzaExpress, Patisserie Valerie, Living Ventures Restaurant Group, AMT Coffee and Pathfinder pub chains.

Peter Atmore said: “Investing in expanding and developing our sales team to further support and improve interaction with our highly valued customers remains a top priority. We warmly welcome Mandy and Ronica to our growing team.” The new employees come on board just months after another wave of new appointments were made to meet demand and included engineering roles, service engineers, boiler manufacturers and assembly line operatives.

Additional recent highlights for the business which exports to every continent include forging a partnership with a new distributor in Hong Kong and sending its first shipment of espresso machines to Mauritius.

This was posted in Bdaily's Members' News section by Fracino .