Member Article

DealTrak begins 2019 with hat-trick of workplace achievements

Automotive tech brand DealTrak has enjoyed a positive start to 2019, with a trio of workplace accreditations. The Leeds-headquartered firm has been recertified under the prestigious ISO 27001, and secured both Investors in People (IIP) and Workplace Wellbeing Charter recognitions.

The F&I specialist originally achieved ISO 27001 (data security) status in 2017, but this was the first time it had been through the reaccreditation process. Used by 1,100 dealerships across the UK, DealTrak processed in excess of 3.6 million proposals in 2018 alone, and with personal and financial information passing through the platform, it was crucial for the company to evidence the emphasis placed on information security.

Another key driver behind the automotive tech brand’s success is its people, and their newly-awarded IIP status recognises the importance DealTrak places on colleagues’ wellbeing. Following a mock assessment in early 2018, operations director Steve Lees worked alongside a business consultant to adapt company practices in line with those recognised by the IIP panel.

Fast-forward to December 2018 and, following a rigorous assessment procedure which included a confidential online survey of all staff, one-on-one interviews, and a day of observation, DealTrak had earned its IIP stripes.

The F&I specialist made it a hat-trick of industry honours in January 2019 with the addition of the Workplace Wellbeing Charter, which recognises a real commitment to improving the health and wellbeing of the workforce.

The Charter is segmented into eight topic areas which have been developed in line with best practice and the latest research – ranging from leadership and absence management to physical activity and healthy eating.

Steve Lees, operations director at DealTrak explained the important of these accreditations: “Maintaining the integrity and security of data is a major enabler and differentiator in many industries and ours is no different. We are committed to upholding our ISO 27001 certification to demonstrate to our clients and partners that we are at the forefront of this important area.

“There’s no denying though – DealTrak wouldn’t be where it is today without the people who drive the business forward. To be recognised as Investors in People and earning our place on the Workplace Wellbeing Charter is the perfect way to start 2019. We’ve ploughed a significant amount of time and money into making DealTrak a brilliant place to work, in order to attract – and retain – the leading lights within the F&I industry, and it’s fantastic to be recognised as such.”

The news comes at a pivotal time in DealTrak’s growth. Following the restructure of its senior teams last year, the company has bold plans for the future with a 130% client uplift target by 2021, a 40% increase in the value of automotive lending through the platform, as well as a 200% rise in the number of insurance policy registrations.

This was posted in Bdaily's Members' News section by Katie Mallinson .