Member Article

NG has the power to Re-lease rental value

NG Chartered Surveyors’ major capital investment in its ground breaking Re-Leased software is already paying dividends.

Re-Leased is a 21st Century solution to an age-old problem: rent arrears. It’s cloud-based, which means not only is it secure, but it also enables superb levels of accessibility to our clients. Whilst we will retain full control of the system, our clients will be able to access pertinent data and documents in real-time, on an app that’s straightforward and easy to navigate.

Furthermore, tenants also have their own app in which they can download copies of pertinent documents, along with reporting any maintenance issues. This immediately notifies the Property Manager, ensuring that any issues are dealt with as swiftly as possible and with total transparency.

After just 10 months of using Re-leased, only 15 of NG’s 549 managed units are vacant, with rent arrears at just 6.9%.

However, NG’s Director and Head of Management, James McArthur, has set out ambitious plans to cut these figures further.

He said: “NG’s reputation for having a visionary attitude is writ large by our adoption of Re-leased, which works for the benefit of both landlords and tenants.

“We currently collect over £4.5m in rents each year , but our target is to get arrears to below 5% using the power of Re-Leased.

“Our vacancy rates are low because of the hard work of our agency team and our investment in the software. It allows us to communicate more effectively with our tenants, who we quite rightly treat as customers. Our business is to make sure our landlords’ tenants are happy in their properties - thus avoiding costly void payments.

“Arrears are low because we have the processes in place and the software to monitor rent payments more efficiently.

“However, we’re not resting on our laurels; there is always room for improvement and NG are pushing ourselves to be even better. We have the people, we have the tools and we would urge any landlord looking for high quality property portfolio management to get in touch.”

This was posted in Bdaily's Members' News section by John Walker .