Member Article

Family Company Launches New Service and Gains Accreditation

A family run business based in the North East for the last 22 years has launched two new services, expanded its customer base and has gained themselves an accreditation unique to their field.

ATV Aerial and Satellite company has added the installation of trouble-shooting equipment for poor WiFi performance and the provision and installation of high definition infa-red CCTV systems to their existing services. Current services include aerial installation and repairs; satellite and Sky installations and repairs; TV tuning; supplying and fitting of TV & DVD wall brackets; and bird cages for chimney protection.

The CCTV systems are of police quality, user friendly, and a large deterrent to crime being experienced by property owners and home owners in the region.

ATV offer full property surveillance, or a specific focus on cars, car park, main doors, public areas and gardens, all within set GDOR guidelines and policies. As well as state of the art DVR’s that control and record, the systems also come with an easy to use smartphone app that enables the user to keep an eye on their property through the night, or if out or away.

This new skillset has already seen the company branching more into the commercial property sector, as well as the domestic work the team already carry out. Owner Grant Smith explained:

“Our core work previously had been domestic and whilst we very much value this and our customer base, we are looking to grow with all our services into the commercial sector, servicing property owners, developers, facility managers and anyone who looks after larger properties with multiple installations.

“We have successfully worked with house developers, care homes and office blocks recently. CCTV is becoming more and more important, in both personal homes and public buildings, for our own protection and for insurance purposes. It is a natural extension of what we have been doing to the highest standard since 1997, so it has been a natural progression for the team to achieve.”

The business, which is also run by Grant’s son Blaine and wife Jayne Smith, has been accredited as part of the Contractors Health and safety Scheme (CHAS), which is unusual in the Aerial and CCTV field.

Based in Whitley Bay, the team cover small and large contracts across the entire spread of the North East, and is also linking up with estate agents, bedroom and kitchen fitters and lettings management companies. Blaine said:

“Our customer base is growing, so much so that our last financial year was the best we have had. With that in mind, it is time to expand our skills and services, and our portfolio of customers. The CHAS accreditation can give both home owners and professional companies the peace of mind that we are the top in our field, and we are delighted to have achieved it.

“We are excelling at communal work, fitting a range of our services to building with multiple users, in a cost and time efficient way and the WiFi support and CCTV services just marry in perfectly. “

This was posted in Bdaily's Members' News section by Anna Toms .