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L-R: Patrick Melia, chief executive of Sunderland City Council, Cllr Graeme Miller, leader of Sunderland City Council and Ian Pattle, general manager of customer service and strategy at Ocado.

Ocado to create up to 300 Sunderland jobs with new centre

E-commerce grocery giant Ocado is set to create up to 300 new jobs with a new centre at the former Vaux Brewery site in Sunderland.

Ocado, which is the first occupier of the site, has signed a 15-year deal to let the top two floors of THE BEAM, a flagship 59,427 sq ft building in Sunderland’s city centre,

The firm will use the new premises as a customer service base, with plans to recruit up to 300 staff by the end of the year.

Ian Pattle, general manager of customer service and strategy at Ocado, commented: “We’re pleased to be coming to Sunderland as we grow our market leading customer service proposition.

“The new contact centre will support our existing service and we look forward to welcoming new talent from the local area to our team.”

Cllr Graeme Miller, leader of Sunderland City Council, added: “Ocado’s decision to invest in THE BEAM is absolutely fantastic news not only for Sunderland but for the entire North East region.

“We have built a fantastic relationship with Ocado over the course of the last year, and we will build on that to ensure they’re supported to make their new Sunderland base an overwhelming success.

“We couldn’t be happier that we’ve attracted such an exceptional brand to our city centre and we look forward to supporting them as they build a team and grow from here.”

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