Member Article

Simon Bailes Peugeot is recognised for Motability excellence

Simon Bailes Peugeot has been presented with a regional award for its work with the Motability Car Scheme.

The Dealer Awards are run by Motability Operations to recognise and reward best practice, ensuring all customers receive exemplary service throughout the registered charity’s national dealer network.

Simon Bailes Peugeot in Guisborough won the award based on its outstanding customer feedback and reviews.

All winners of the quarterly awards are entered into the national awards, which will be announced at the beginning of 2021.

Simon Bailes said: “Everyone within the business is incredibly proud to win this Motability Dealer Award and is pleased to be recognised for our dedication to working in partnership with the Scheme, which is renowned for its high standards.

“We look forward to continuing our award-winning approach to business and customer service and to welcoming many more Motability customers through our doors.”

Richard Povey, Dealer Development Manager at Motability Operations Ltd, added: “The focus of these awards is to thank our dealer partners for providing a consistently positive customer service experience, after all, they are often the first point of contact for our customers.

“It’s important for us to recognise our dealer partners who go above and beyond when representing the Motability Scheme and highlight those who are setting a great example of how to do it well, like Simon Bailes Peugeot. Many congratulations to the team on their award.”

Anyone in receipt of Higher Rate Mobility Component of the Disability Living Allowance, the Enhanced Rate of the Mobility Component of Personal Independence Payment, War Pensioners’ Mobility Supplement or Armed Forces Independence Payment can exchange their weekly payment to lease a new car through the Motability Scheme. Insurance, servicing, RAC breakdown assistance and replacement tyres are included in the cost of the lease.

This was posted in Bdaily's Members' News section by News Gathering .