Member Article

Doctorlink selected to provide NHS video consultations and online triage

Doctorlink has been selected to provide NHS video consultations and online triage across England during the COVID-19 pandemic.

The leading symptom assessment provider to the NHS, Doctorlink is already available to 11 million NHS patients across England and will be extended to millions more under the scheme.

Patients can download the Doctorlink app from the Apple Store and Google Play to assess what might be wrong with them, book a GP appointment and request their repeat prescriptions without having to wait in a phone queue. They will also be able to use the platform to access video consultations with their own NHS GP.

The platform has been able to screen for COVID-19 coronavirus since the first case was identified in January, following guidance from NHS England, Public Health England and the UK government.

The latest update also supports general practices by prioritising remote appointments to contain the spread of COVID-19 coronavirus. Where patients were previously recommended a face-to-face appointment for their symptoms, they are now diverted to request a telephone or video appointment.

Rupert Spiegelberg, Chief Executive Officer of Doctorlink, commented: “COVID-19 is accelerating the need for healthcare systems to deploy scaleable technologies to ensure people can get access to healthcare in a timely fashion. Doctorlink is honoured to be part of the solution and combined with its online symptom assessment service will be working day and night in the coming days and weeks to supporting the NHS get this technology in to the hands of frontline GPs.”

This was posted in Bdaily's Members' News section by Nathan Stennett .