Member Article

The Insurance Surgery records best year since launching in 1999

Macclesfield-based and Seneca backed specialist broker, The Insurance Surgery, has recorded its best financial year since launching in 1999, smashing its target and placing the business in a strong position as it prepares to enter 2021.

Despite the challenging year, the company, which specialises in providing life insurance for people with pre-existing medical conditions, dangerous jobs or extreme hobbies, is on track to turn over £2.1m in 2020. It saw its most successful month on record in October 2020. The firm has increased turnover significantly from £1.4 in 2018 when Tom Horton joined the business as managing director.

First of a kind broker, The Insurance Surgery was launched as a specialist service for people with pre-existing medical conditions and today helps clients with cancer, HIV, diabetes, crohns and colitis and thousands more.

This year Tom Horton built a senior management team including a sales manager, marketing manager and finance manager and made 11 new appointments across the business. It has confirmed a further two new starters each for December and January and plans to bring 10 others onboard in 2021 in various roles.

Tom Horton said: “Despite what has been a challenging year in many ways, The Insurance Surgery has proved itself to be an extremely resilient business. We’ve been insistent on sticking to our core values of excellent customer service and price-matched policies. That combined with our second-to-none knowledge of the market has contributed to our most financially successful year ever.

“We’re pleased to be expanding the team further and creating jobs in these challenging times. Our planned recruits will take us to a total of 35 employees, and place us in a very strong position for another fruitful year, despite the UK’s difficult economic position.”

A highly reputable company, it has over 1,200 five star reviews on Feefo, Trustpilot and Google. Its customers speak very highly of the service - many have been refused cover elsewhere and are delighted that The Insurance Surgery can find them an affordable policy.

Tom added: “We’re focused on sharing our good fortune with others, and are in talks with numerous charities to support their causes. We’re doing this on top of continuing to work closely with our charity partners, including The Brain Charity and Parkinson’s UK, to help signpost our services, provide advice and help fundraise for them.

Primarily offering life insurance, critical illness cover and income protection, other products such as company group protection, keyman/stakeholder insurance and group PMI products are offered.

Tim Murphy of Seneca commented: “Since bringing Tom into The Insurance Surgery he has established a very strong team and positioned the business for growth, which is now coming through in the highly profitable month on month figures. We are very excited about the future prospects for this business.”

This was posted in Bdaily's Members' News section by Lucy Yates .