Member Article

CloudStratex Announces Permanent Appointment of Duncan Docherty As ServiceNow Practice Lead

Award winning global operational integration solutions and services provider, CloudStratex, has announced the permanent appointment of Duncan Docherty as its ServiceNow Practice Lead.

Renowned for transforming how businesses leverage next generation technologies, CloudStratex was elevated to ServiceNow Premier Partner status in early 2020, thanks to its deep knowledge of the platform and pioneering delivered services approach. Since this time, ServiceNow has invited the London-based tech firm to speak at their annual “Now at Work” European conference, and even accredited them as Governance, Risk, and Compliance (GRC) Product Line Specialists.

As an internationally recognised ITSM Service Management Consultant with almost a decade of dedicated ServiceNow experience, Duncan was therefore the natural choice to join CloudStratex’s leadership team and its mission to revolutionise the world of work. He has a track record of implementing high-quality solutions based on ITIL best practice across a broad range of Industry towers and challenging geographies.

Recently, Duncan has had the vision and drive to successfully transform distressed, customised ServiceNow implementations into mission-critical systems delivering immense value to their customers.

In his role Duncan will continue to have complete ownership over CloudStratex’s ServiceNow capability, including the development of its ServiceNow Partner status. This will also include the management of new and existing clients, ensuring they receive a first-class enablement solution for their ServiceNow platform, and have a bespoke team in place to meet their individual needs

Adrian Overall, CEO of CloudStratex stated:

“I am delighted that Duncan has agreed to become a permanent member of the CloudStratex team. His strong technical background combined with his formidable experience of managing large multi-national teams, is only surpassed by his passion for ServiceNow and the many efficiency and cost saving opportunities it provides our clients.
Duncan has already made a huge contribution to our reputation in the marketplace, having been invited to speak at the annual ServiceNow ‘Now at Work’ conference regarding a client project for the Munich Re Group. His creative thinking and aptitude for problem solving will help our client’s businesses reach their full potential, as well as support our own business as it scales globally.

Commenting on his new role, Duncan Docherty added:

Since joining CloudStratex I have relished the opportunity my role provides me and am grateful to be working in an environment that seeks to challenge mediocracy, break boundaries, and always looks to the future. As a permanent member of the team I will continue to work with our clients to realise the full value of their IT investments, by sweeping away the multitude of vendors they rely on with a simple, ServiceNow solution. I forward to working with my colleagues to continue to exceed the expectations of our clients now and in the future.

Officially launched in November 2019, CloudStratex offers a new, innovative and practical approach that focuses on helping businesses understand ‘how’ to adopt and leverage next generation technologies.

Headquartered in London, the firm has already secured contracts with large organisations within Europe.

This was posted in Bdaily's Members' News section by Tom Ford .