Member Article

Manningham Housing Association shortlisted for two prestigious awards

Manningham Housing Association (MHA) has been shortlisted for two Northern Housing Awards including the blue ribband Landlord of the Year category.

The association, which owns and manages more than 1,400 homes for over 6,000 residents in Bradford and Keighley, has also made the final cut for the Resident Support/Advice Programme of the Year award.

In the last 12 months, MHA has received highest possible gradings from the independent regulator which oversees the performance of housing associations in England.

It has also been awarded the Customer Service Excellence quality mark, gaining Compliance Plus status in 15 separate areas, and become the first housing association in the country to be officially accredited for its work in promoting equality, diversity and inclusion.

Being shortlisted in the Resident Support/Advice Programme of the Year category is as a result of the association’s highly successful Community Initiatives Programme which provides tailored support for Bradford and Keighley residents at risk of suffering from poor mental or physical health, isolation, financial difficulties, economic inactivity, digital exclusion and substance misuse.

Lee Bloomfield, MHA Chief Executive, said: “It is a great honour to be shortlisted for both Northern Housing Awards and especially this year given the additional challenges we have faced because of the pandemic.

“The wellbeing of residents will always be our top priority and MHA staff at all levels have really pulled together to support them, as well as each other.

“Our overall customer satisfaction rating is consistently around 92%, rent arrears is under 2% and rent collection is at 100% - all three measures in the top quartiles nationally. Importantly for our tenants, our health and safety indicators for issues such as gas compliance, electrical compliance and legionella testing are also at 100%.

“The MHA team have really stretched themselves in the most difficult of circumstances. I am proud of every single one of them.”

Barrington Billings, MHA Chair, said: “Being shortlisted for these awards is an immense achievement and underlines the high regard in which Manningham Housing Association is held not just in Bradford and Keighley, but also much further afield.

“The association has a hard-earned reputation for creative thinking and ambition on behalf of our residents and the neighbourhoods in which we operate.

“A major financial package finalised last year will also enable us to add another 100 affordable homes to our stock over the next four years, enabling us to directly improve the lives of many more individuals and families.

“This high profile recognition is thoroughly merited and, on behalf of the board, I offer my heartfelt congratulations to Lee and his team.”

This was posted in Bdaily's Members' News section by Barry White .