Bury St Edmunds, The Works, Cornhill — The Works storefront.

120% online sales spike supports The Works during “incredibly challenging times”

Crafts and books retailer The Works is optimistic about growth despite seeing a double digit drop in its sales.

In its pre-close update for the 53 weeks ended May 2 2021, the firm saw a dip in total sales of 19 per cent - which the company has attributed to government coronavirus restrictions and subsequent temporary store closures.

Despite the overall drop, The Works saw its online sales increase by 120.9 per cent compared with FY20.

Gavin Peck, chief executive officer of The Works, commented: “Like many retailers, the last 12 months have been incredibly challenging for The Works, which has historically relied mainly on in-store sales. Our business was severely impacted by successive lockdowns and forced closures of our entire store estate.

“Despite this, the period has highlighted the resilience of the business and our ability to both adapt our offer and leverage our multi-channel model.

“Since we couldn’t control store closures we focused on the things we could, keeping tight control of costs, optimising our operations and vastly improving our online offering.

“As a result, our financial position remained strong, online growth exceeded our expectations, and when stores re-opened we saw customer demand returning quickly to pre-COVID levels.”

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3	`errors`
4	`article`
5	`body`
6	`canonicalUrl`
7	`sponsored`
8	`sponsored2024`
9	`content`
10	`headline`
11	`mainImage`
12	`profile`
13	`title`
14	`__currentLoopData`
15	`tag`
16	`loop`
17	`picture`
18	`caption`
19	`sectors`
20	`regions`

layouts._tracking (resources/views/layouts/_tracking.blade.php)19blade


obLevel
__env
app
errors
article
body
canonicalUrl
sponsored
sponsored2024
content
headline
mainImage
profile
title
__currentLoopData
tag
loop
picture
caption

Params
0	`obLevel`
1	`__env`
2	`app`
3	`errors`
4	`article`
5	`body`
6	`canonicalUrl`
7	`sponsored`
8	`sponsored2024`
9	`content`
10	`headline`
11	`mainImage`
12	`profile`
13	`title`
14	`__currentLoopData`
15	`tag`
16	`loop`
17	`picture`
18	`caption`

uri: GET articles/{year}/{month}/{date}/{slug}
middleware: web
as: articles.article
controller: App\Http\Controllers\ArticleController@getArticle
namespace: App\Http\Controllers
prefix: /articles
where
file: app/Http/Controllers/ArticleController.php:58-111

25 statements were executed, 6 of which were duplicated, 19 unique71.5ms

select * from "articles" where "published_at"::date = '2021-05-14' and "slug" = '120-online-sales-spike-supports-the-works-during-incredibly-challenging-times' and "type" != 'blog' and "articles"."deleted_at" is null limit 1

22.76ms/app/Database/Articles.php:27production

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Bindings	0. 2021-05-14 1. 120-online-sales-spike-supports-the-works-during-incredibly-challenging-times 2. blog
Backtrace	16. /app/Database/Articles.php:27 17. /app/Infrastructure/Cache/Articles.php:30 18. /app/Http/Controllers/ArticleController.php:61 21. /vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:45 22. /vendor/laravel/framework/src/Illuminate/Routing/Route.php:219

select "tags".*, "taggables"."taggable_id" as "pivot_taggable_id", "taggables"."tag_id" as "pivot_tag_id", "taggables"."taggable_type" as "pivot_taggable_type" from "tags" inner join "taggables" on "tags"."id" = "taggables"."tag_id" where "taggables"."taggable_id" in ('07ad7d03-b071-4167-b777-c32fee7ddbeb') and "taggables"."taggable_type" = 'article' and "tags"."deleted_at" is null

13.51ms/app/Http/Controllers/ArticleController.php:80production

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Backtrace	18. /app/Http/Controllers/ArticleController.php:80 21. /vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:45 22. /vendor/laravel/framework/src/Illuminate/Routing/Route.php:219 23. /vendor/laravel/framework/src/Illuminate/Routing/Route.php:176 24. /vendor/laravel/framework/src/Illuminate/Routing/Router.php:680

select * from "profiles" where "profiles"."id" = '7540c389-977e-4160-9b04-9346394595d0' limit 12.24ms/app/Views/Analytics/PublishedItem.php:36production

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Backtrace	20. /app/Views/Analytics/PublishedItem.php:36 21. /app/Http/Controllers/ArticleController.php:82 24. /vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:45 25. /vendor/laravel/framework/src/Illuminate/Routing/Route.php:219 26. /vendor/laravel/framework/src/Illuminate/Routing/Route.php:176

select * from "editors" where "editors"."profile_id" = '7540c389-977e-4160-9b04-9346394595d0' limit 11.43ms/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php:23production

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select "images".*, "imageables"."imageable_id" as "pivot_imageable_id", "imageables"."image_id" as "pivot_image_id", "imageables"."imageable_type" as "pivot_imageable_type", "imageables"."caption" as "pivot_caption" from "images" inner join "imageables" on "images"."id" = "imageables"."image_id" where "imageables"."imageable_id" = '07ad7d03-b071-4167-b777-c32fee7ddbeb' and "imageables"."imageable_type" = 'article' and "images"."deleted_at" is null

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select "images".*, "imageables"."imageable_id" as "pivot_imageable_id", "imageables"."image_id" as "pivot_image_id", "imageables"."imageable_type" as "pivot_imageable_type" from "images" inner join "imageables" on "images"."id" = "imageables"."image_id" where "imageables"."imageable_id" = '7540c389-977e-4160-9b04-9346394595d0' and "imageables"."imageable_type" = 'profile' and "images"."deleted_at" is null

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select * from "editors" where "editors"."profile_id" = '7540c389-977e-4160-9b04-9346394595d0' limit 1540μs/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php:23production

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select * from "profile_pages" where "profile_pages"."profile_id" = '7540c389-977e-4160-9b04-9346394595d0' and "profile_pages"."profile_id" is not null limit 1

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select * from "editors" where "editors"."profile_id" = '7540c389-977e-4160-9b04-9346394595d0' limit 1520μs/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php:23production

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select "images".*, "imageables"."imageable_id" as "pivot_imageable_id", "imageables"."image_id" as "pivot_image_id", "imageables"."imageable_type" as "pivot_imageable_type", "imageables"."caption" as "pivot_caption" from "images" inner join "imageables" on "images"."id" = "imageables"."image_id" where "imageables"."imageable_id" = '743a18b7-f43c-4b89-83f8-047bcee61c5b' and "imageables"."imageable_type" = 'article' and "images"."deleted_at" is null limit 1

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120% online sales spike supports The Works during “incredibly challenging times”

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