Member Article

Encompass Corporation revolutionises Know Your Customer processes with Pegasystems

Encompass Corporation, the provider of intelligently automated Know Your Customer (KYC) solutions, today announces an enhanced partnership with Pegasystems Inc., the software company empowering digital transformation at the world’s leading enterprises.

The partnership enables mutual clients to access Encompass’ KYC automation inside Pega Client Lifecycle Management™ (CLM) application, incorporating Pega Know Your Customer™ to streamline customer onboarding and enhance customer experience.

Recognised globally as an industry leader for CLM and KYC year over year, most recently by leading independent industry risk technology analyst firm Chartis. Pega provides scalable customer risk management solutions across Financial Services. Pega’s solutions are designed to meet the needs across the industry, ranging from single jurisdiction, single business line financial institutions, to large global complex, multi-jurisdiction organisations, with multiple business lines, products, and regulatory requirements.

Pega CLM’s solution provides predefined industry best practices, including a suite of KYC rules for multi-jurisdiction and multi-product onboarding.

Inherent in the solution are digital process automation, due diligence workflows, rules, case management, Artificial Intelligence (AI), and robotics. The application can be deployed in as little as three months to drive real outcomes from front to back office.

Encompass quote: Nick Ford, VP Strategic Alliances, Encompass Corporation, said: “Financial institutions are increasingly adopting data strategies that leverage external data and documents retrieved as part of their KYC processes to enhance the client profile. The Encompass and Pega partnership is exciting because, by seamlessly connecting the internal and external view of a customer into a single workflow, it enables powerful digital transformation and a resulting enhanced customer experience.”

Pega quote: Marc Andrews, VP industry market leader, financial services and insurance, said: “Financial institutions need to simplify the complexity of client onboarding while meeting growing regulatory requirements and mitigating risk. By partnering with Encompass, we enable banks to accelerate client onboarding and reduce time to revenue. The partnership will help our clients drive efficiency through the automation of due diligence data within the onboarding and KYC lifecycle.”

For more information, please visit the Encompass listing on the Pega Marketplace, a curated destination of components, packaged service offerings, and applications that enhance Pega solutions.

This was posted in Bdaily's Members' News section by Nick Till .