Digital transformation firm relocates to Ouseburn

A Newcastle-based digital transformation firm has established its new HQ at The Toffee Factory in the city’s Ouseburn district.

whyaye made the move to larger premises after seeing its revenue grow to more than £4m in 2021 – an increase of more than 50 per cent on 2020’s figure – and staff numbers rise from 22 in December 2020 to over 60 by the end of last year.

The company’s growth was driven by 14 new client wins in 2021 across the financial services, technology and pharmaceutical sectors.

Founded by Maureen Robson Norman, Anna Bisset and Lisa Smith – who met while working on a Royal Bank of Scotland project in 2014 – whyaye was set up in 2019 to bring a fresh, new approach to the UK consultancy landscape.

Its UK-wide team have extensive experience of delivering IT transformation, business change and operational resilience programmes for major global financial services institutions, global FMCG organisations and multinational technology companies.

whyaye’s portfolio of services includes Enterprise Transformation, Programme Delivery, Product and Platform Assurance, Business Change and Operational Risk and Resilience, and it has with extensive experience in Governance, Risk & Compliance, HR Service Delivery and Customer Service Management programmes.

2021 also saw whyaye enter a partnership with Helsinki-based Employee Experience Management Platform provider HappySignals and ServiceNow and Google Cloud Platform Partner The Cloud People, which operates across Northern Europe.

Maureen Robson Norman, CEO of whyaye, said: “I am very proud of what we achieved in 2021 and of how we have responded to the challenges of the pandemic.

“It’s fantastic to see our team growing to such a degree and to be supporting so many new clients across their digital transformation programmes.

“We have attracted business change, operational resilience, risk management and software specialists from across the UK to the whyaye family, and it’s exciting to be welcoming them to The Toffee Factory, just a stone’s throw from where I grew up in Walker.

“Our new offices provide a hub for collaboration and we pride ourselves on creating a dynamic working environment which gives everyone who works with us an opportunity to develop and grow.”

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