£3.2m West Yorkshire project aims to equip apprentices with workplace skills

A £3.2m project will give hundreds of apprentices in West Yorkshire the extra skills they need to excel in the workplace.

Managed by the West Yorkshire Consortium of Colleges and funded by the European Social Fund, “Collaborative Apprenticeships” will deliver short, “wrap around” courses for apprentices across a wide range of sectors.

Shipley College and Leeds City College are two of the first colleges to develop and deliver its “Enhanced Apprenticeships” courses to the training received on standard apprenticeships. These include customer services, mental health, digital and leadership skills.

Linda O’Donnell, director of business development at Shipley College said, “The Enhanced Apprenticeship qualifications will bring additional awareness, skills and confidence to apprentices. This will benefit them in the workplace now, and with their long-term career prospects.

“In addition to their standard apprenticeship training, they are released to college to complete extra training, to mix with other apprentices and develop broader skills to give them a more rounded awareness of the workplace.”

Mohammed Amaan is an enrolment and exams apprentice at Shipley College. He is one of the first to complete the Mental Health Awareness Level 2 course. He said, “Giving apprentices the opportunity to take this unit and study it is a great way of making young people aware of Mental Health.

“The knowledge I have gained will help me in my current role as in the exams office as I am working in a college where mental health problems are very common. It has not only made me aware of Mental Health and the many forms it has but helped me better understand it and how to help people who are suffering from it in a controlled and professional way.”

Billie Dickson is currently on the business administrator apprenticeship at Shipley College within the additional learning support department. She has just completed the Customer Service Enhanced Apprenticeship course as part of the project.

Billie said: “Doing the customer services course has helped me to gain confidence in speaking to people and helping them with any questions or problems. It helped me to learn how to deal with different types of customers and gave an insight to the different situations you might come up against.

“The course gave me reassurance to know that what I was already doing in the workplace when communicating with customers was the right thing to do, but it gave extra bits of advice.”

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