Security system specialist to create 120 jobs at new £3.5m Newcastle office

In line with its “explosive” growth, Verisure UK is to add an additional 120 employees to its 650-strong team by the end of the year, following the relocation of its Centre of Excellence within Quorum Business Park, North Tyneside.

Following a £3.5m investment, Verisure, has moved from the Neon Building to nearby Q12, which provides three times the space as its previous office at 90,000 sq ft and will eventually house 1,200 employees. The first two floors at Q12 consist of modern working spaces, while the third floor will have a dedicated canteen and break out areas.

The firm hit 100,000 customers in the UK in March 2022 and a portfolio increase of nearly 50 per cent in the last 12 months. The milestone was reached just months after Verisure reached four million customers worldwide, in December 2021.

As a result, nearly three years after its arrival in Newcastle, the Centre of Excellence has expanded twice as fast as expected in terms of headcount, to keep up with the “unprecedented sales growth”.

Verisure has created 650 jobs since its opening and is actively seeking 120 new staff before the new year. Headcount is anticipated to approach 1,200 in the next three years. This compares with its initial forecast of 1,000 jobs after ten years.

The Centre of Excellence is the “rapidly growing” hub for customer service, technical support, field operations, training, IT, telesales, HR and finance. In its latest recruitment drive, Verisure is looking to fill a wide range of roles including customer service, sales, operations, data analysts, telesales, technical advisors and technicians.

Managing director, Gabino Sanchez, commented: “I’m delighted that our expansion plans are ahead of our original forecasts. We came to the North East at the start of 2020 and then Covid hit.

“But due to the tremendous workforce we have at Verisure, we’ve excelled and, in just over two years, have recruited over 650 people. When our forecast was 1,000 people in ten years, I couldn’t be prouder of our team.

“Quorum Business Park have been stellar in its support of us. When we first moved here, we set our sights on the building we’ve now moved into which, to some, seemed like a pipe dream, when we only had a skeleton team of people. The Quorum team has been very supportive in our journey and growth.”

By Matthew Neville – Correspondent, Bdaily

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