Member Article

UK leading software providers join forces to transform provision of leisure-based health programmes for millions

New partnership sees Gladstone Software integrate with ReferAll to harness seamless end-to-end health-related referrals across UK leisure landscape.

ReferAll, the UK’s leading exercise referral platform, has today announced a new partnership with Gladstone Ltd, the leading supplier of leisure management software in the UK & Ireland, which will transform the provision of leisure-based health programmes for millions.

As the trusted supplier of over 500 health and leisure operators, Gladstone service in excess of 40,000 users and 8,000,000 members – including the likes of David Lloyd, Everyone Active, Fitness First, and an array of the UK’s biggest councils and universities – and through the partnership, operators using Gladstone’s UK industry-first cloud-native software, will now be able to seamlessly integrate with ReferAll’s specialist data management platform for health and wellbeing programmes.

Expected to transform the management of health-related services across the leisure sector, Gordon Watson, Head of Marketplace at Gladstone, says: “We are delighted to announce our new partnership with the leading exercise referral platform, ReferAll. Easy-to-use and secure, ReferAll’s platform enables health and wellbeing teams to manage referrals for multiple schemes and report on outcomes in real time. Using our new single API, customers on our cloud-based platform will be able to seamlessly integrate the two systems, saving hundreds of hours in admin per year.”

Gordon adds: “From referrers in a healthcare or community setting to service managers, delivery teams and commissioners, the ReferAll platform offers a 360˚ view of their service – the data-driven insights it will provide will play a pivotal role in optimising wellbeing services and improving health outcomes across the leisure industry.”

Designed and built by industry experts to reduce workloads for service managers, to date, ReferAll’s customers have managed more than 700,000 referrals via the platform.

ReferAll’s easy-to-view dashboard offers a real-time, detailed report of all referral schemes and their status, including details such as referrals received, uptake and completion rates. This will enable Gladstone supported operators to analyse service performance and patient outcomes, and to clearly demonstrate to commissioners and stakeholders the positive impact schemes are making to participants’ physical and mental health.

Jerry Saddington, Account Manager at ReferAll explains: “Integration of client records saves considerable time for operators managing referral-based health and wellbeing schemes, while prioritising GDPR security.

Jerry adds: “ReferAll simplifies and standardises service delivery, and so will support Gladstone’s operators in keeping track of referrals across systems. It also reports on outcomes, and so will provide real-time visibility of performance to give confidence to commissioners and stakeholders and assist in bids for further funding.”

The ReferAll integration sees Gladstone further reinforce its presence as the UK leisure industry’s leading cloud leisure management platform providing operators across leisure centres, universities and health clubs with everything they need to attract, retain and manage their members, from joining, booking and CRM, through to payments, course management, customer retention and dynamic reporting.

This was posted in Bdaily's Members' News section by Lucie Hayes .