Member Article

The Art of Hospitality Returns to Liverpool - Seeing Industry Professionals Share Insights Around the Future of Hospitality

Renowned hospitality expert, Steven Hesketh, known as 'The Hospitality Hero', has released the details of his next event in Liverpool, set to bring peers, operators and leaders from across the industry together to explore some of the biggest challenges the sector is currently facing.

In a bid to unite, inspire, motivate and educate, this event will see industry professionals share insights and meaningful discussions on the future of hospitality.

‘The Art of Hospitality Conference - Take 2’ will take place on Wednesday 27th March, 2024, from 9:30am to 3:30pm at The Hilton, Liverpool. The event promises to delve deep into the evolving landscape of the hospitality industry, exploring the below topics within Technology and Sustainability:

• Tech & Sustainability
• Human Resources & Hard Times
• Hospitality of Tomorrow
• Hospitality - Does it lead our Cities & High Street's Renaissance

As the Chair of the Chester Hospitality Association, Vice-Chair of Liverpool Hospitality Association, and a Committee Member for UK Hospitality (Northern Region), Steven Hesketh has been a pivotal figure in the hospitality sector for over three decades. Through 'The Hospitality Hero' (https://www.thehospitalityhero.com/) platform, he aims to unite professionals from across the industry and beyond, fostering collaboration and learning in an ever-evolving trade.

Following the success of his inaugural event in 2023, which saw over 100 people come together to unite, Steven is back with another opportunity for professionals to delve into the intricacies of hospitality. In the previous conference, held before Christmas, the event provided a platform for thought-provoking conversations on the essence of hospitality and its transformative potential. With a diverse range of topics covered, including the importance of; inclusivity, team building and customer-centric service, the conference left attendees inspired and equipped with valuable insights to enhance their professional endeavors in the hospitality industry.

The next conference will feature panel discussions, presentations, and networking opportunities. Expert speakers joining Steven on the day include:

• Mark Lewis, Hospitality Action’s CEO
• The Cambridge Silicon Valley, recent Great British Entrepreneur Awards & Community Winner: Inge Hunter from Clue (a video content creation agency)
• Helen Tandy, Chartered ALIBF, Adv DipFA, ACSI FRSA from Eco Communities leading on Plastic Free Cheshire Campaign.
• Liverpool's own Victoria Brown MCIPD from oneHR™
• Liam Jones, from Pilla, a Tech App for Hospitality
• Troy Horner, an Ambassador for The Burnt Chef Project
• James Ellams current Top 4 Young Fish Fryer of the Year - awaiting final round results. 

Steven Hesketh said: "I'm thrilled to bring together another exciting event focused on the Art of Hospitality. The last event created such a buzz and sense of camaraderie, that I knew I had to do it again. This conference will offer valuable insights and actionable strategies to help businesses thrive in today's ever-changing landscape - and I know it will help anyone working in the industry to feel more positive about the future we can create together."

Steven has developed his H.E.R.O values based on the messages he is championing and his work is focused around:-

- Heralding Hospitality as a dynamic industry and crucial to place making of towns and cities

- Economics and Employment - championing the impact Hospitality brings to Regions, the UK and the wider world

- Respect and Retention - Educating, Developing, Training and Supporting Employees and Operators

- Opportunity - Illustrating the changes this industry provides through People, Place and Perception

With a focus on collaboration and innovation, "The Art of Hospitality March 24 Conference - Take 2" aims to inspire and empower hospitality professionals to navigate the challenges and opportunities facing the industry today. From exploring the intersection of hospitality and technology to championing sustainability and inclusive practices, this event promises to be a dynamic and thought-provoking experience for all attendees.”

Find out more on The Hospitality Hero website and socials. 

This was posted in Bdaily's Members' News section by Chocolate PR .