Ben Reason is founding director of service design at niche consultancy Livework. Founded in 2001, with offices in London, Oslo, Rotterdam and Sao Paulo, Livework employs 35 people and is considered to be the worlds’ leading service design and innovation agency. A graduate of Liverpool School of Art and Bath University School of Management, Ben founded Livework with Lavrans Løvlie and Chris Down in 2000. He ensures Livework creates breakthrough service concepts and experiences for their clients’ business and their customers. Ben has 20 years experience in service design, consulting in numerous industries and public sector organisations across Europe, North America, and Asia. Ben’s clients with Livework include Johnson & Johnson, The BBC, The NHS, Vodafone and Transport for London. Ben is a co-author of Service Design: Designing Useful, Usable and Desirable Services.
