Ian Hilton Ian Hilton

Profile

I have worked in the business telecommunications industry for over 24 years and I now operate as a consultant with a broad range of experience and competencies working with SME and Corporate clients in managing their business telecoms effectively. I provide easy access to the very latest technology and pricing from all leading UK telephone and Internet network providers, software developers and hardware manufacturers. I work with clients throughout the UK of all shapes and sizes, example projects include 350+ site national retail businesses through to smaller single site businesses with just a few telephones in the office such as estate agents, solicitors, accountancy practices, manufacturing and call centres. The technology you use for communicating with your customers can make a difference and give you a distinct advantage in the marketplace, if managed badly it can be very harmful also. I specialise in new office set ups, re locations or revieing companies telecoms services when they fall out of contract with the current provider. Specialties: Telephone Systems, VOIP Telephone Systems, Call recording, Call Logging, Home worker tech, Video conferencing, Call centre tech, Mobile telephone contracts, Mobile data services, Fixed line Internet services, Fixed line data networks, Wi-Fi networks, Hosted VOIP telephony, Network services including PSTN/ISDN/SIP, Inbound telephone solutions including all 08xx services. Fax to Email services, Automated attendant, IVR, Structured network cabling systems inc. cat5e/cat6, Comms room systems, Progressive Dialers, Predictive Dialers. Email: ihilton@techadvance.co.uk

Ian Hilton's Profile

David Robinson, company director at The Original Sofa Company

Important Telephone Calling Regulations Announcement for Business: “How to Stay Legal”
Telesales team

£36,000 fine for a company making telesales calls to companies registered with the telephone protection service
Light bulb out

What happens to your business telephone calls when the lights go out?
Messages2TimelineExceptionsViews20RouteQueries8Models29MailsGateSessionRequest
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