Research | Tags

Agent Business Call Center Communication Customer

Ovum welcomes launch of in-network mobile call recording
Dr Neil Murray of Redx Pharma

Astrazeneca and Redx Pharma agree cancer research collaboration
Growth

Manchester tops Grant Thornton growth analysis for prospects outside London
Real Business

How Versarien turned its innovative new tech into a listed business
Array

Yorkshire and Humber R&D relief rises by 30% coming in at £30 million
Mikkel Buddhy

Zendesk Benchmark: Lengthier Communication, Increased Use of Sorry Indicators of Poor Customer Service
Shale gas rig

Survey commissioned by UKOOG shows support for natural gas from shale
Mindy Gibbins-Klein

Panoma Press author Jenny Garrett selected to work with NIVEA on their #BringItOn campaign
James Simester

AME looks to reduce the prototype cycle after picking up first R&D project
Dipsticks Research

Dipsticks get Oxford guidance
Array

How to exceed your customers’ expectations
Service issues costing consumers nearly £15 billion a year

UK Businesses are losing over a third of customers due to poor service